We value you and aim to provide a great experience with us and our products. Our farmers care and we always want to meet your expectations; nevertheless, sometimes things go wrong.
If you are unhappy with your flowers upon arrival, please tell us why within 24 hours and include photos so we can correct and continue. We would be happy to replace your flowers or give you a refund.
Please keep in mind the flowers revive once the bottom stems are cut and placed in fresh cool water with the flower food provided. Plus, due to the sensitive nature of flowers, they are affected by how they are handled upon receipt, how quickly they are placed in water, and the conditions of where the bouquet is placed.