luz flora reviews
UNPACK YOUR BOX
After you receive your Luz Flora arrangement, remove all packing materials. Every Luz Flora box comes with a packet of flower food granules and one extra bloom - just for you! If a flower breaks, place it in a glass with a little water so you can enjoy it. (Cut the stem as needed and don't wet the petals.)
HYDRATE - FLOWERS ARE THIRSTY
Cut stems to fit your vase, at least 1" (2cm) at an angle to increase its intake of water. Be sure to use pruning shears and avoid smashing or piercing the stem.
Fill your vase with clean cold water and dilute the packet of flower food granules in the water. Each packet is good for 1 quart (or liter) of water.
Remove any discolored petals on the flower’s outer edge and any foliage or petals that fall below the waterline.
ENJOY YOUR LUZ ARRANGEMENT
Keep your arrangement away from direct sunlight and air drafts. Removing wilted petals, leaves, and flowers will extend the life of your arrangement. Re-cutting the stems every few days will lengthen their life. After doing this, clean the vase before refilling it with new water and add more flower food. If you've run out of flower food, you can get more or make your own; see our secret recipe on the Blooms & Blossoms Blog.
HOW LONG WILL MY FLOWERS LAST?
A Luz Flora arrangement will last at least 5 to 7 days in the vase when care instructions are followed.
WHAT IS THE LENGTH OF THE ROSES?
Between 17.5" and 20.5" (45-52 cm) depending on the rose variety and local weather conditions at harvest time.
WHY IS THE COLOR NOT AN EXACT MATCH TO THE PHOTO?
Beyond screen variations, our flower colors are within a spectrum of tonal ranges. For example, there are five tones within the range of Lavender roses. We will deliver the freshest one available.
How to include a Gift Note with your order?
1. On the product page, select: YES to Include a Free Personalized Note.
2. Write in the WRITE YOUR GREETING BOX box.
3. That's all! Your free note will be added to your Luz arrangement.
Sending more than one arrangement?
To avoid any mishaps or confusion, please place separate orders. This way, we can connect each gift note with the appropriate recipient. We wouldn’t want to mix up your grandma and your lover’s gift notes!
Troubles with your Gift Note?
No worries. If you had problems generating your gift note or completely forgot to add one, we can help you; contact us with your order number and gift note message, we will take care of it.
Is satisfaction guaranteed?
If you are satisfied, would you please review your flowers by returning to the product page (you will get an email reminder) and sharing on social media #MyLuzFlora #DelightedByFlowers on Instagram, Facebook, and Pinterest?
If our floral creation didn't tick all the right boxes and you or that special someone is not 100% satisfied, let our team know within 24 hours so we can fix it. Just contact us with your order number and photos. We will gladly replace it at our expense.
What makes these flowers unique?
Our flowers come from the highlands of the Andes Mountains on the Equator. They flourish in rich volcanic soil with pristine glacial waters, consistent sunlight, a fresh, crisp breeze that makes the leaves of eucalyptus and pine trees dance to a rhythm of harmony where birds sing, and nature creates floral magic.
With this purchase, you support thousands of skilled flower caretakers, most of whom are women who take care of their families in rural areas.
Is Luz Flora eco-friendly?
Yes. As part of our commitment to sustainability and environmental conservation, we use the least amount of packing materials; therefore, we apologize if the box gets damaged in transit. Would you please reuse or recycle what you can? The bag hydrating the stems of the flowers is biodegradable. All our arrangements and products are carbon neutral. You can help the environment with a donation to The Bee Conservancy.